Posts Tagged ‘fun’

Having Fun on a Winter’s Day

Tuesday, February 23rd, 2010

Hello!  Jeremy here again.  Have I mentioned lately that we like to have fun around here with each other?  I thought today went well with Sandys’ blog last week about team work.  I think these photos of the winters day here in Austin speak for themselves.  Enjoy and stay warm!

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Training Fun

Thursday, December 17th, 2009

Twice a year we like to offer training  to our people to offer opportunities to grow, with the end result of improved customer satisfaction, of course.  We know that there is no one  better to “wow” you than the people actually cleaning your home.  Well, we just had a great Saturday session focused on Customer Service and conflict resolution.  It’s not just customer concerns we want to be sure we’re handling properly, but employee concerns as well.  The whole concept of The Maids is that we’re a team.  And by being a team, we can excel.  After a good day’s training we needed to treat everyone with some fun and we went to Baby A’s.  So, going along with this months core value focus of “We are hard working, friendly and wiling to help each other”, here are some pics of the meeting and the team leaders working together for you to enjoy.  Have a great week!

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Fall Fun

Wednesday, November 4th, 2009

O.K.  This week I had to write because we just had our Fall Fest.  I’m Linda, HR for The Maids, and my first blog!  I like my job, but getting to throw a party is definately the more fun part.  We had such fun this year with the employees kids dressing up.  We had a bunch of games planned and gave away tons of cupcakes and gift cards for prizes.  And of course, pumpkin carving.  Hookem’ Horns!

Our people are the best!

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Fall Pre Festival 2009

Friday, October 30th, 2009

It’s Halloween!  How fun!  Well, as I’m sure you’re aware, the economy has been rough on us for trying to plan things this year.  We are supposed to have a Fall Festival every year for our employees and families.  This summer, things were looking bleak in the budget for being able to provide a festival this year.  Well, our teams are cleaning even better, customer retention is growing and the staff has been working hard to save money, so how can we not have a party?  I’m looking forward to seeing everyone’s kids in costume and diving for the piñata filled with candy.

Did I mention the theme of our month is that we have fun?  We’ll we do have fun, and you can bet I’ll let you know how much fun we have this Halloween.  Well, back to decorating.  Happy Halloween!

Elaine prepares the noodle brains

Elaine prepares the noodle brains

Jeremy takes a stab at work

Jeremy takes a stab at work

Leticia and her friend

Leticia and her friend

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It’s all about the teams

Friday, September 18th, 2009

Recently we received this comment from a customer: “It’s all about the teams.”  We believe that too.  In fact, it’s the second part of our vision.  Of course, we want to create the greatest customer experience in housecleaning, but we want to do that with the world’s greatest employees!  For a long time, we’ve had a train of progress to show everyone here how things were going and to display the wonderful feedback our customers give us to pass along to the teams.  We have been using that system to bonus our people and now, we want to make that even more obvious.  Congratulations to Linda for updating our train.  That “train” has been turned into a pot of gold.  We know as our people are making our customers happier and happier, that translates to a smooth ride.  Well, that ride is going smooth and now we’re turning customer comments and ratings into gems.  For years we’ve been giving our people extra dollars for extraordinary work, but now we’re celebrating that even more publically.  Thanks to our customers who leave that feedback because our people just eat that up.

It’s all about the teams.  Way to go!

Here's Patricia and her team excited about an actual Customer Comment: "Patricia has started calling us to let us know she's on her way. It really helps since we both work out of our home and want to be out of the way when you all arrive. We really appreciate her -- she has a cheery voice on eh phone, too. That matters." WAY TO GO PATRICIA!

Here's Patricia and her team excited about an actual Customer Comment: "Patricia has started calling us to let us know she's on her way. It really helps since we both work out of our home and want to be out of the way when you all arrive. We really appreciate her -- she has a cheery voice on eh phone, too. That matters." WAY TO GO PATRICIA!

Bonus Board

Bonus Board

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We have fun

Friday, June 12th, 2009

Where’s the fun stuff on this blog anyway? Well, we had a spring party to celebrate all the hard work our ladies do for us and we have some pictures and video to share. This year’s party was bigger because they also broke some quality goals we had set our eyes on almost three years ago. We provided a steak dinner (plenty of veggies for the vegetarian) and a live Mariachi band. Well, I think everything turned out to be quite a hoot. Check these out.

A Mariachi Serenades

A Mariachi Serenades

Mariachi Sing Along

Our girls had a request. They sang along! This will also link to a YouTube video they didn't know I took.

Here's the roudy bunch, well at half of us at least

Here's the roudy bunch, well at half of us at least

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