What Makes Us Different?

On every cleaning, our customers have the opportunity to provide anonymous feedback via the independent survey company, Mindshare Technologies (mshare.net).  This feedback can be given on the Internet or on the phone (click here to see results).  In the past six months, out of over 1,000 teams nationwide in The Maids system, 9 of our teams are in the top 17 positions with the others close behind.  We believe this speaks not only to our excellence in customer service but also to our consistency in training our teams.

We clean better because we clean more in depth; for instance, we keep your ceiling fans and baseboards free of dust. We also use specifically designed equipment and selected supplies.

We have a dedicated staff of Operations Managers to answer the phone and give you the personalized service you deserve.

We have dedicated Field Leaders in charge of hiring and training. They spend 90% of their time in the field with the teams. They also evaluate each team's performance twice a month.

Team members not meeting standards are given remedial training. Since we started this performance feedback system, we have improved our product significantly while improving team member morale and tenure.

You will receive a call after each of the first three cleanings to ensure we
are meeting your needs. We also call each customer every 4 months to ask for feedback. If you have any concerns, we are here to take care of them
for you.