Our anonymous customer survey results:
On every cleaning, our customers have the option to provide anonymous feedback via the
independent survey company, Mindshare Technologies (mshare.net).
Below are Customer Satisfaction Survey Results for October 1 - December 31, 2012
The scores are calculated using the following values:
Extremely likely or extremely satisfied = 100
Likely or satisfied = 65
Neither likely nor not likely or neither satisfied nor dissatisfied = 25
Not likely or dissatisfied or extremely not likely or extremely dissatisfied = 0
Number of Surveys |
387 |
Overall Satisfaction: |
96.3 |
Likelihood to Enthusiastically Recommend: |
95.7 |
Vacuuming: |
97.9 |
Dusting: |
97.4 |
Kitchen: |
97.1 |
Bathrooms: |
97.2 |
Attentiveness: |
98.3 |
Thoroughness |
96.4 |
Arrive On Time |
98.2 |