Customer Testimonials

Customer Comments

After each clean, we invite our customers to give feedback anonymously using an independent survey company called Mindshare Technologies (mshare.net). This feedback can be provided overthe Internet or over the phone. The following are are some comments from customer we wish to share with you!

"We have had team 02 for some time now. They are great! The team leader, Yesenia always checks to make sure everything was done to our liking. We have been very pleased with the Maids, and especially team 02! Keep up the excellent work."

"I have a very difficult house to clean because I am a pack rat and I have piles of papers that I am trying to get rid of. The Maids are so kind and accepting and cheerfully work around these things, so I am making progress taming the excess. Thanks!"

"I was called to an emergency meeting that day but the crew "knew the drill". Everything was great. The dog was sick all day but the crew handled it just great. The vacuuming was TERRIFIC. Kitchen and baths were great and the dusting was thorough. Also the crew remembered the new addition (storm doors). Thank you."

"Team 11 is awesome!! I appreciate the time they take to put my things back where they found them :-)"

"Our Maids team delivers a great cleaning even when we request a change from our scheduled time. Thanks for paying attention to the easy-to-forget areas where the walls meet the floors."

"The team who cleaned my home did an AMAZING job. My home had been lived in by an elderly person who had not dusted or cleaned the place in probably a year. I was worried about how dusty and dirty the floors/walls and ceilings were. The team who came to clean managed to get my home looking 100% better! I was so impressed when I returned home and found that they were able to get things cleaned up. I was also impressed by the attention to small details. (getting all pictures, and small items dusted and back in place.) It was so nice to return to such a CLEAN home! Please pass on my THANKS! The condo looks WONDERFUL!!!"

"I really appreciated the extra effort that went into getting the mildew out of the master shower drain. Not sure how you managed to do it but THANK YOU! It looks brand new! "

"If a genie would grant you three wishes, one of them should be for a housecleaning by The Maids."

"The team always does a great job! Our house always looks and smells so clean; that's no easy task with 3 kids and 2 dogs. Thank you for all of your hard work!!! "

"It was about 100 degrees the day of my clean; but the girls showed up with smiles and great attitudes as if it was a 70 degree day! Everything was excellent - bathrooms, dusting, entry way and the kitchen were all spotless. They even found some missing "treasures" that I had been looking for (a business card, some dog bones, and some paperwork that was lost). I appreciate it."

"We recently added a storm door to the back of the house; it was so clear after the team finished that the dog ran into it twice! :o And I can't say enough about the vacuuming - I hope to someday buy that model as it has excellent suction. But I think the "real" key is Letisia and not the vacuum! :o"

"When the Maids team cleans our house the effect is like a long steady gentle rain on drought-stricken land."

"First time using The Maids. They came while I was at work, so I didn't get a chance to meet the team. But the job they did was excellent. I previously used another service and Erika and Team 5 blew the other service out of the water. I'm very satisfied! Thank you!"

"My wife was extremely satisfied with the job. She was smiling all day after the cleaning. She said that nobody ever cleans as good as, and as detailed as, she does. Your cleaning crew did as good a job as she has ever done. She was very happy. Thank you."

"Wow. What a great job this month. Thank you for keeping our crazy home clean. As soon as we walk in the door, we feel happy and relaxed after your visit. THANK YOU!"

"I am so very pleased with the friendly service and wonderful cleaning my team did every time they have come to my home. They always ask if there is anything extra special I want them to do and I just could not have been any more pleased with the friendly smiles and wonderful service. Thanks so much!"

"I love my girls...Lucero gets a large bouquet from me plus lots of hugs."

"Team 8 did a great job as usual, but this time my house was really dirty from remodeling the bathroom and construction dust. They did a great job! Thanks!"

"I'm always pleased with the professional job that your team does for me. Today there was a little situation with the gas cook-top, but your girls handled everything so well. They knew what had happened and they also knew how to fix it. I was relieved because I thought I would have to call for repairs after they left. They fixed the problem with the cook-top and then finished the rest of their cleaning. Anyway they did a great job today and I think they can handle most anything that goes wrong quite efficiently. Many Thanks,"

"My clean kitchen merits high grades Sparkling bathrooms earn accolades Not a dust speck in sight Vacuumed floors are just right I owe it all to my team from The Maids"

Here are some comments that came on our customer comment cards we used prior to 2009

Charlene O'Connell

• They are a great team, very friendly, efficient, and they do a great job! I am quite pleased.
• Thank you for another great job of cleaning. Always friendly! I notice little extra things that get done!
• This house really needed cleaning since I had to skip a week from the schedule and they did a great job! This team is so sweet, they're the best!

Margot L

• Outstanding job! My floors were so dirty. Was such a pleasure to come home to such a thorough, caring job. Thank you very much.
• Perfecto! Everything was done beautifully and the garage too! Saved me from having to do it before my party tonight. Couldn't be more pleased. Thank you and muchos gracias! Happy holidays.
• Terrific job! Special thanks for the garage sweep. It was on my weekend chore list, so I can cross it off. Such a lovely touch.
• Thank you for the gift card and the fabulous cleaning job That TLC treatment is heavenly. It turned around a really tense day. The shower floor was done beautifully and upholstery free of cat hair - such a treat - as well as that clean garage. Your efforts and extras are noticed and appreciated.

Marian James

• Another great team from The Maids! So efficient so thorough, so cute! Thanks so much for coming at the last minute!
• Very clean! Very efficient! Very smiley! Very nice! Very good! Thank you so much!!!
• Good training going on today. I enjoy watching how new people become great maids!

Hyojin Kim

• The team did an excellent work as usual. And I really appreciate Sandy coming out and doing a quality check. I'm glad to find my comments are read and responded to. Thanks.
• Excellent job. Especially like patio and front door cleaning!
• Excellent work as usual. Team 10 goes extra miles to take care of details. Thanks!

Muriel Dehan

• It is always wonderful to walk into my clean house. We appreciate all the work the girls do. Thank you.

Ginny Kiker

• Kitchen cleaning was extra good, and the "spring cleaning" was excellent and most appreciated and unexpected treat! Thanks!

Terri Olsem

• The team arrived on time. They worked diligently, were friendly, cooperated well, problem-solved when necessary, had a consistently positive attitude. Thanks so much!

Gala and Jared

• Team #3 rocks! Jared and I love coming home to such a clean house... our hours and schedules do not allow us to make time to clean so well. We feel blessed that we found such and awesome service and a team we can trust! As if we didn't have enough "entertainment" before - we find ourselves wanting to host even MORE dinner parties to show off our lovely, clean home!! Thank you, team #3!!
• Thank you so much!! Crew was very friendly and on time and FAST!! Why can't WE do this good of a job??? Thanks!!

Robin Sisco

• The house was still in disarray from moving, but the team did an excellent job none the less. Good work!!

Marty James

• What a great way to start Spring! The crew worked hard and as usual were very pleasant!
• This crew is a very hard working and very pleasant bunch! They caught me on a bad day - funeral in a.m. and worried over a sick 5 year old friend in p.m. - he had to have emergency surgery. They came to my emotional rescue!

Naomi Moore

• Everything sparkles! Looks great, really appreciate your hard work.

Gala

• We love coming home to such a CLEAN environment--we plan our "date nights" on cleaning day so all we have to think about is cooking & enjoying our time together...not cleaning up FIRST! Thank you!